Training & support

ActiveStandards supports your governance process by automating the transfer of knowledge to your editors, and by providing essential feedback to help optimise your training programmes.

Automated knowledge transfer and guided error resolution

You can't implement a standard if you don't know it exists. ActiveStandards overcomes the problem of "knowledge silos" by proactively communicating information about your website policies and standards to your editors.

Where compliance errors occur, ActiveStandards guides editors through resolution, and explains the rationale for each compliance checkpoint. Learning exactly why a checkpoint is important, promotes buy-in for the process.

Optimise training programmes

Discover which standards areas need reinforcing and identify training needs. ActiveStandards' error spread charts makes it easy to see if a particular web policy is causing problems. For example, if editors are struggling to implement certain accessibility guidelines, or persistently ignoring certain brand guidelines.

ActiveStandards helps you get the best results from your web training budget, by enabling you to target training where it's needed most.

Support change management

In the dynamic world of the web, standards and web templates are constantly evolving. But how do you ensure all members of your team are up-to-date with the latest requirements?

With ActiveStandards, communicating policy changes to your team is simple. New and updated checkpoints are instantly made available to all users of the service, along with guidance on what editors need to do to meet the new requirements.

Benefits:

  • Automate knowledge transfer
  • Optimise editor training and reduce costs
  • Support the rollout of new templates and standards

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